Privacy Policy

Introduction

Chess Catalyst (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring your
personal data is handled in a transparent and secure manner. This privacy policy explains how we
collect, use, store, and protect your information when you visit our website:
https://chesscatalyst.com.

2. What Data We Collect

We may collect and process the following types of personal data:

Personal Information: Name, email address, phone number, or other information you voluntarily provide.
Technical Data: IP address, browser type, device information, and access time.
Usage Data: Pages visited, navigation patterns, duration of stay, etc.
Cookies and Tracking Data: See below.

Note: We do not knowingly collect data from children under 18 without verifiable parental consent. If you believe a child has submitted personal data, please contact us.

3. Legal Basis for Processing

Under UAE PDPL, we rely on one or more of the following legal bases for processing your data:

Your explicit consent (e.g., when you contact us through a form).
Performance of a contract (e.g., delivering our services).
Our legitimate interest (e.g., improving our services).
Compliance with legal obligations (e.g., government authorities).

4. Use of Cookies

Our site uses cookies to improve your experience. By using our site, you consent to cookie use as described here.

Essential Cookies – Required for core website functions.
Analytical Cookies – Help us understand site usage.
Functional Cookies – Enable personalization and preferences.

You can manage your cookie preferences through the pop-up banner when you first visit the site.

5. How We Use Your Information

We use your information to:

Operate and maintain our website and services.
Improve your experience through analytics and personalization.
Communicate with you regarding your inquiries or bookings.
Comply with UAE legal requirements.

6. Sharing and Transfer of Information

We do not sell or rent your personal information to third parties. We may share your data:

With trusted service providers (e.g., hosting, email, analytics) under Data Processing Agreements (DPAs).
To comply with UAE or international legal obligations.
To protect our rights and users’ safety.

Your data may be processed or stored outside the UAE, including in countries with different data
protection laws. In such cases, we ensure that adequate safeguards are in place (e.g., contractual clauses, server security).

7. Data Retention

We retain your personal data only as long as necessary for the purpose it was collected, or to comply with legal or contractual obligations. After that, your data is deleted or anonymized.

8. Data Security

We take technical and organizational measures to protect your data from loss, misuse, unauthorized access, or disclosure. These include encryption, access controls, and secure servers.

Data Breach Policy: In the event of a breach, we will notify affected individuals and UAE
authorities in accordance with applicable laws.

9. Your Rights Under UAE PDPL

You have the right to:

Access your personal data.
Request correction or deletion of your data.
Object to or restrict certain processing.
Withdraw your consent at any time.
Lodge a complaint with the UAE Data Office.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

10. Changes to This Policy

We may update this policy to reflect changes in legal or operational requirements. Significant updates will be posted on this page, and where appropriate, notified to you via email or website notice.

11. Contact Us

If you have any questions, feedback, or data protection requests, please contact:
Email: [email protected]
Website: https://chesscatalyst.com